CONSUMER RESEARCH GUIDE

How to check whether client money or deposits are protected

Understand why protection depends on the product, legal entity, account type, and jurisdiction, and where to check official scheme information.

This is general consumer education, not legal or financial advice. Rules and register entries can change; check the current official record for the relevant service and jurisdiction.

01

Identify who holds the money

Read the agreement to learn whether funds are deposits, investments, e-money, cryptoassets, or client money held by an intermediary. Different products may receive different protections or none from a deposit guarantee scheme.

02

Check the entity and account

Protection can depend on the authorised entity, the account name, the type of balance, and where the product is offered. A brand may use a partner bank or custodian; identify the responsible institution in the documents.

03

Use the scheme's current rules

Check the official compensation scheme for eligible institutions, products, limits, and exclusions. Scheme coverage is not an endorsement of a provider or a promise that every loss will be compensated.

PRIMARY REFERENCES

Official sources

These links are starting points for checking current records. Their inclusion is not an endorsement and does not verify a particular company or offer.

COMMON QUESTIONS

Frequently asked questions

Are investments covered like bank deposits?

Not necessarily. Coverage depends on the scheme, product, institution, and type of loss.

Does a company review show whether funds are protected?

No. Reviews do not establish scheme membership or eligibility.