TRUSTYDOER / CORRECTIONS POLICY

Request a correction.

TrustyDoer reviews correction requests against reliable sources and keeps review moderation separate from company research.

01

Submit a request

Use the contact page and select Data correction. Include the exact page URL, the wording that may be incorrect, the proposed correction, and an official or primary source where available.

02

How requests are assessed

An administrator checks whether the source supports the requested fact, refers to the correct legal entity, and is current enough for the claim. A request does not automatically change a profile or remove a review.

03

Reviews and disputes

Businesses may report reviews they believe violate the guidelines, but cannot edit a consumer's words, change a rating, or pay to remove legitimate negative feedback. Reports are reviewed before a moderation decision.

04

History and transparency

Company verification evidence and status changes are retained in an internal history. A material correction to a public company fact should update the profile's last-updated date.

Frequently asked questions

Can a business pay to remove a negative review?

No. Businesses cannot pay to remove legitimate negative reviews. Reports are assessed before moderation decisions.

What should a correction request include?

Identify the page and statement, explain the requested change, and provide a reliable source. Do not send passwords or unnecessary sensitive personal information.

Last updated: Nov 9, 2026