TRUSTYDOER / GUIDELINES

Make every review useful.

The best reviews are grounded in a real experience and help someone else understand what to expect.

01

Write from experience

Share only experiences you personally had with the company. Include relevant details and be clear about what worked or did not.

02

Keep it fair and respectful

Do not impersonate others, harass or threaten people, or publish sensitive personal information. Critique products, services, and conduct rather than people’s identity.

03

No paid or incentivized fake reviews

Reviews must reflect genuine experiences. Do not buy, sell, or submit fake reviews, including reviews incentivized to mislead readers.

04

Automatic checks and reports

Every submission is screened. Reviews that need an additional check may remain private or be taken offline temporarily. The same standards apply to positive and negative reviews. We do not publish screening thresholds or rule weights.

05

Reports do not decide the outcome

A report is not proof and does not automatically remove a review. Reports are assessed before moderation changes are made. Businesses cannot pay to remove legitimate negative reviews.

Last updated: Nov 9, 2026